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Clear Guidelines for Using Our Services

Terms & Conditions

These Terms and Conditions govern the use of the Drooleo application (hereby referred to as "Application") created and operated by Drooleo Foods ("Service Provider"). By downloading, accessing, or using the Application, you agree to these Terms and Conditions.

1. Use of the Application

You agree to use the Application for lawful purposes only. Unauthorized copying, modification, reverse engineering, or redistribution of the Application or its content is strictly prohibited. All intellectual property rights remain the property of the Service Provider.

2. Accounts & Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and complete information while placing orders.
  • If you are under 18, you may use the Application only with the involvement of a parent or guardian.

3. Orders & Payments

  • All prices displayed in the Application are inclusive of applicable taxes unless otherwise stated.
  • Payments must be made through the approved payment gateways integrated in the Application.
  • Drooleo is not responsible for any delays caused by third-party payment processors.

4. Refunds & Cancellations

We strive to provide a smooth and satisfactory experience. However, refunds or cancellations are subject to the following conditions:

  • Orders once confirmed may not be cancelled unless specifically allowed in the Application at the time of purchase.
  • Refunds, if applicable (e.g., failed transactions, unavailable items, or incorrect charges), will be processed to the original payment method within 5–7 business days.
  • Delivery charges are non-refundable unless the cancellation is due to an error on our part.
  • For assistance regarding refunds or cancellations, please contact us at contact@drooleo.com.

5. Third-Party Services

The Application uses third-party services that have their own Terms & Conditions. You are bound by those terms when using such features:

6. Limitations of Liability

While we aim to keep the Application updated and functional, we cannot guarantee uninterrupted service or error-free performance. We are not responsible for any losses, damages, or expenses arising from:

  • Lack of internet connectivity or mobile data availability
  • Device malfunctions or battery depletion
  • Third-party service interruptions
  • Information provided by external partners

7. Updates & Termination

We may update the Application periodically. Continued use of the Application indicates acceptance of such updates. We reserve the right to suspend or terminate access to the Application at any time without prior notice.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.

Effective Date: September 7, 2025

9. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

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